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How do you get a hold of Swoop?

How do you get a hold of Swoop?

Swoop is one of Canada’s major ultra-low-cost airlines, with a huge customer base. Suppose you have booked your ticket and there is a problem with your booking or baggage-related issues. Sometimes you may need to contact Swoop for these doubts or inconveniences. You might want to know the steps to get a hold of Swoop at that time. This article holds all the information to that. Read below to learn more. 

 ways to get a hold of Swoop? 

There are multiple processes you can look at to contact Swoop. These are calls, live chat, social media, email, etc. All these methods are discussed in detail below: 

Via Call: You can certainly make a call to the Swoop customer service in case of any inconvenience. To call them, follow these tips below: 

  • Go to the official website of Swoop Airlines on your browser. 
  • Now you can see the ‘Contact Us section; click there. 
  • You can see their contact details or phone number, 1-587-441-1001 or 1-802-400-2642
  • Dial the number and follow the IVR carefully. 
  • Press 1 for the baggage details.
  • Press 2 for the cancellation and refund. 
  • Press 3 for the baggage information. 
  • Press 8 to talk with a customer service executive. 
  • Wait there for 5-10 minutes until someone picks up your call. 

Using Live Chat: Live chat is another method you can use to connect. Follow these tips below: 

  • Open your browser and visit the Official website of Swoop. 
  • Now go to the ‘Contact us section. 
  • Here you will see the live chat icon and click on that. 
  • A chat box will open; wait for some time there. 
  • After someone connects you, tell him your issue. 

Use Social Media: If you are a frequent social media user, you can follow them on Facebook, Twitter, Instagram, etc. You can drop a message there and wait for two days. You will get their reply. 

Drop an Email: You can email Swoop regarding your issues and inconvenience. You will get a reply from them soon. 

You can also choose other methods, such as mailing them at 22 Aerial Place NE, Calgary, AB, Canada T2E 3J1, etc. 

You got your doubt. How do you get a hold of Swoop? Is cleared. Visit their website to learn more details. 

Accessing your personal information

  1. Fax: 1-844-212-5513.
  2. Email:
  3. Mail: 22 Aerial Place NE, Calgary, AB, Canada T2E 3J1.
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