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How do I get a refund from Aeromexico?

How do I get a refund from Aeromexico?

Nobody plans cancellations along with the planning of a trip. It just happens. That is when the question arises how do I get a refund from Aeromexico. Here is the guide answering your entire question. Read ahead.

Refund Policy at Aeromexico Airlines

According to the Aeromexico Refund Policy, the passengers are eligible to get an online refund after the cancellation of scheduled flight tickets with Aeromexico Airlines. The passengers are free to cancel the scheduled flight tickets that are associated with Aeromexico Airlines. It is just that the passengers are required to submit the online refund form in order to obtain the refund on the canceled flight tickets. There are certain ways to apply for canceling or refunding the flight tickets. These are mentioned below:

  • Once you visit the official website of Aeromexico Airlines: the passengers need to click on the booking option.
  • On the booking options page, the passengers are required to click on the online refund option in order to avail of the online refund on the flight tickets that are already canceled.
  • The passengers are then required to fill in the booking reference ID as well as the last name as registered at the time of booking.
  • Afterward, the passengers need to select the flight tickets that need to be canceled.
  • Now the passengers are eligible to apply for a refund on the flight ticket that has already been canceled.
  • After following all these steps, a refund will be given on all scheduled flight tickets.

How can apply for flight reimbursement by calling on the Aeromexico phone number?

Now there are certain circumstances, where the airline is responsible for a certain amount of compensation to the customers. These conditions are as follows:

  • If the passenger has reached the airport in time and the flight has been blocked for 2.5 hours and is late by more than 2 hours then the passenger is eligible to get a free meal during the waiting period. The same compensation is applied when the flight has a block time of 2.5 to 5 hours and is late by more than 3 hours.
  • If in case, the flight is domestic and is delayed by more than 6 hours, the rescheduled time is supposed to be told to the passengers before the original departure time. If this does not go the same, the airline is eligible to offer an alternative flight within the same time limit. If the alternative flight is not available, then the passengers are entitled to a full refund of the ticket.

These refunds or compensations or we can say reimbursements can be easily availed by contacting Customer Service support via phone call.

In any case of assistance required, the passengers are free to fetch the Aeromexico Airlines phone number from their official website.  

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