How do I complain to the SAS?

Learn the different, flexible, easy ways to complain to the SAS.

Suppose you have utilized the services of SAS and you are quite unsatisfied, and now you are questioning How do I complain to the SAS? so the services, for example, extra-baggage policy, refund policy, easy booking and canceling policy, senior citizen policy, student offers and discounts, etc., can be improved. So, below are the different ways that will always assist you in filing your complaint at SAS, have a look: How to complain to the SAS? Complaint Via Call Suppose the services you utilized were not as per your requirement; for example, you were not provided any special assistance, refund delays, extra charges were imposed, etc., so for the feasibility of passengers, SAS has provided an opportunity to file their complaint via call. So, you can always reach out to the number 011 4351 3202 or  1-802-400-2642, and you can file a complaint by choosing IVR options; please give it a look:

  • Press 1 and select your language.
  • Press 2 to file your complaint.
  • Press 3 to book your flight.
  • Press 4 to cancel your flight.
  • Press # for other options. 

What are the Complaining Options and the Process at SAS

Complaint via Form Usually, passengers ask a question what are the Complaining Options and the Process at SAS, so the airline has offered you a way to file your complaint, which is also considered to be the easiest easy way and that is filing your complaint via the Form, and for this, you are advised to follow the steps that are mentioned below:

  • First, you must visit the official website of SAS to begin the process. 
  • Then, under customer service, you have to tap on the Contact forms.
  • Then, choose the services that you want to file your complaint, fill in the details asked there, and then you can submit your complaint. (a customer executive will always get in touch with you as soon as they receive your request.)

Complaint Via Email There is also another method to file your grievance or a complaint to the airlines via their email address, and you will be provided with instant assistance and resolutions to any of the queries related to the services. So please find an email address in the mentioned points on which you can always complain to the airlines, have a look at it:

  • support@sas.com. (Though a customer executive might take more time than any other method, you will surely be provided with the resolution to your query or complaint with respect to any services that are offered by the airlines.) 

What are the advantages of making online complaints?

There is always the importance of online complaints, for example, the easy process of filing a complaint, a quick response, proper clarification and resolution to your query, and any other advantages that are always essential to be provided so passengers can count their journey as a good traveling experience.  These are the well-tried methods through which you can complain to SAS about any of its services, for example, delays in the refund, not providing food and drinks, wrong seat selection, etc.; you have the privilege to use all the available methods that have been provided by the airlines.

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