How do I complain to Lufthansa Airlines?

Lufthansa always wishes its passengers the best flight experience when they travel with Lufthansa airlines. But unfortunately, if they ever had to face any issue while traveling or booking a flight ticket with Lufthansa airlines, in that case, they are free to complain about it to the representative of the airline to save any future difficulty with the airline. There are different ways to complain about Lufthansa Airlines to its customer service team, the list of which is given here, and the steps to follow to connect with them are explained here for you as well.

Methods to file a complaint with Lufthansa 

Phone call- The first thing that comes to the mind of the passengers who wish to connect with the customer service executive of the airline. These steps to file a complaint against Lufthansa Airlines look easy, and the passengers can get personal assistance.

  • Dial the airline's customer service number1 (800) 645-3880 or 1-810-645-3890, and once connected, you are required to follow the IVR instructions. 
  • Follow the IVR instructions through which you are required to select your preferred language for communication as well as the nature of your query or complaint. 
  • Once the instructions are complete, you may get asked to wait for a while, after which the airline's executive will contact you.
  • Explain your issue in detail, and the representative will provide you with the best possible solution.

Live chat- The agent can also connect with the representative over chat if they feel hesitant to connect with the representative over the call or the hold time gets extended. All they need to do is get onto the airline's official website and look for the contact us page. 

  • Once you get onto the contact page, you are required to look for the chat icon mentioned in the bottom left corner of the page. 
  • Once you get onto the chat box, you are required to follow the auto-generated process, after which the airline's representative will get in touch with you.
  • You will get the best help possible over chat from the customer service agent of the airlines, and you may also get asked to leave feedback about your experience with the airline.

Email- The passengers can also draft an email mentioning their issue or complaint and send it to the official email address of the airlines and get the best possible help they need to get the most reliable help. 

Follow the methods mentioned above to know how do I file a complaint against Lufthansa. To file a complaint and get compensation for the issue you have faced and other related issues.

Where can you file a complaint about Lufthansa?

Lufthansa Airlines is already equipped with customer services that are managed in multiple modes of contact. Using them, you can complain about Lufthansa directly to their concerned department.

Contact modes of Lufthansa 

Via call:- 

Calling is the primary method for customer services as it requires a number to dial, and you will file the complaint verbally, and the team person from another end listens to it carefully. If you are in confusion, Where can I complain about Lufthansa? so here is the Lufthansa phone number 1800-645-3880; you can go through the points onwards also:-

  • Dial the Lufthansa phone number1-810-645-3890.
  • Choose the language.
  • Follow the IVR.
  • Press 1 - To check the flight status.
  • Press 2 - To know more about services.
  • Press * or # - To connect your call with the Lufthansa team.

Your complaint will be recorded verbally and officially registered by Lufthansa. You will get the resolution on call accordingly from Lufthansa.

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