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How do I get through to Japan Airlines?

How do I get through to Japan Airlines?

Japan Airlines is one of the best airlines offering both domestic and international flights and when it comes to customer service, Japan Airlines makes sure that their passengers get the best help and support.

Steps to get through to Japan Airlines

If you want to contact Japan Airlines from the USA, then the best and most practical option to contact Turkish Airlines is by phone method. Below are the steps for using this method. 

  • Dial Japan Airlines phone number -1800 102 4135 /1-802-400-2642 (OTA No) 
  • First follow the auto-generated process and select the options in a way to solve your query. 
  • There is a short wait of 30 seconds and after this wait, you will be automatically connected to a Japan Airlines representative. Now you can discuss your request in detail with the representative. 

How to reach Japan Airlines' phone number? 

Japan Airlines Official Customer Service Number is (49) 069-6980-6581/ 1-802-400-2642. You can contact this number from Monday to Friday - from 7:30 a.m. to 7:30 p.m. and on Saturday and Sunday from 8:00 a.m. to 7:30 p.m. Call Japan Airlines during this period and avoid the wait, which is usually very long. 

Multiple ways to communicate with Japan Airlines

Live Chat- Chat with Japan Airlines about your request anytime you want. The 24/7 live chat service will let you discuss your inquiry with Japan Airlines. The steps to use this option are as follows:

  • Open Japan Airlines' official website and navigate to the “1-802-400-2642” option located at the bottom of the page. 
  • Now you can find this Live Chat option on the right side of the Contact Us page. Click on this option and start chatting. First, chat with the recorded chat by choosing different options according to your request.
  • Once you are done with this recorded chat, then finally one of the Japan Airlines agents will join you via chat. 

Email- Whatever your query, just write an email and send Japan Airlines' official email address and you will get a reply within 24 to 48 hours. 

Social Media- To know the new flight offers, you can also follow the social media platforms. In this way, you can also send direct messages about your request. You can follow them on Facebook, Instagram, Twitter and LinkedIn, and on Twitter you can also tweet about the request please don't forget to tag Japan Airlines' official account. 

By mail: Write a letter with your request and send to the official mailing address of Japan Airlines- Cargo Stadt Süd-, Bldg.537 60549, Frankfurt, Germany. 

How far in advance can I book Japan Airlines?

Normally you can book your flight with Japan Airways around 10 months before departure and you can contact your flight either online or via the customer service team. If you want to do it online then just visit Japan Airlines' official website and there you will also find the option of booking a flight if it comes to the phone option then just dial the customer service department number and provide the necessary details, to book your flight. 


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