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How do I call Bangkok Airways?

How do I call Bangkok Airways?

If you are visiting Thailand for a beach vacation and want to book the tickets or a vacation package on Bangkok Airways, please reach out the customer service for the queries. Read on to know the ways through which you can get in touch with Bangkok Airways customer service..

To understand the process of call to connect, go through the following steps and speak to a Bangkok Airways person directly for the required information:

  • Dial the phone number 66 (2) 270 6699 or 1-802-400-2642
  • The call will start with an IVR giving instructions to move ahead 
  • Confirm the language for speaking
  • Press the number mentioned by the IVR for the queries and requests
  • You can also select the option of speaking to a Bangkok Airways person.
  • Share the concerns with the person and get immediate assistance to resolve the issues.

Best time to call Bangkok Airways:

Customer service works daily from 8.00 am to 8.00 pm to assist customers with travel requisites.

How do I Speak to Someone at Bangkok Airways?

For speaking to a Bangkok Airways person, regarding the issues on ticket modifications and other services of the airline, you can choose any of the following modes:

On live chat:  To discuss your queries via texts, you can send the queries on the live chat service of Bangkok Airways. To get access to the live chat, do as illustrated herein:

  • Visit the Bangkok official webpage at bangkokair.com
  • Click on the “contact us” tab 
  • You can see a “line” option and click on it 
  • A chat window will appear on the screen
  • Type your message and start the conversation with a person from customer service.

On social media pages: You can send the queries and other messages like suggestions and complaints on the following Bangkok Airways social media handles:

  • Facebook https://www.facebook.com/FlyBangkokAir/ speak to a person on a live chat from the messenger page of Facebook 
  • Twitter https://twitter.com/bangkok_airways

Call the Airport office of Bangkok Airways: If you are in the Airport and need to connect urgently with Bangkok Airways customer service, call on the airport office number 66 (2) 134 389 and get immediate assistance.

Meet at the Airport office: You can directly meet an authorized person of Bangkok Airways at the office address of the Airport:

Passenger Main Terminal, Floor 6th, (Row F, Entrance No. 3)

999 Mu 10, Bangna-Trat Rd., RachaThewa, Bang-Phli Samutprakan 10540

Bangkok Airways Customer service

To reach Bangkok Airways customer service, you can send your booking and other queries to reservations@bangkokair.com and get a response within a short time.

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