Does Lufthansa have a live chat?

Does Lufthansa have a live chat?

People always wish to travel with comfort and luxury at an affordable cost. Lufthansa airline is the flag carrier and the largest airline of Germany, covering services to various destinations. It provides overwhelming services like seat selection, cancellation, supportive care executives, etc. Despite all such facilities, there are situations when people need to know does Lufthansa have a live chat for help and support. If you also need to talk to someone via live chat and other methods for assistance or support, you must continue reading the below-written procedures.

Methods to contact Lufthansa customer service.

Get through live chat.

The airline provides the facility to contact the support team via live chat for help and support. You can contact the chat team through the ‘chat with us’ option by following the below-listed steps.

  • First of all, get through an internet browser on your laptop or mobile.
  • Go to the official of Lufthansa and scroll down the homepage.
  • Click on the ‘contact us section and tap on the ‘live chat’ option. You can also get the ‘live chat’ option popping on the homepage of the airline.
  • Select a keyword related to your query and wait for the respective chat executive to connect with you. You can use several keywords related to different issues; ensure to choose the closest keyword related to your issue.
  •  Please share detailed information about your problem to get an accurate solution.

    2. Get through phone numbers.

Apart from chatting, travelers can also contact the airline through the customer service number present under the same contact us section. 

  • Through your computer or mobile, launch an internet browser.
  • Now visit the official website of Lufthansa airline, and scroll down the following page to select the ‘contact us section.
  • A new page will appear with the airline’s helpline number. Dial the number with your mobile and your country code. 
  • Listen to the IVR and follow the instruction to press a number to select your preferred language.
  • Again press a number to talk to a representative and wait on hold for a few seconds. Your call will get transferred to the support executives.


The other options to contact the service team apart from calling and chatting with Lufthansa customer service is via social media and email. The support executives are well experienced and present 24/7 to assist you.

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